Welcome to The Phoenix Factor

Strategic marketing support for ambitious Kent businesses.

Clarity, creativity, and consistency.

Services

From thorough marketing reviews, strategy development, and ongoing support, we help you attract your ideal customers and shine in your industry.

Because every marketing success story starts with a spark.

Marketing Review

Report

Our 3 Step review process.

Your business, Fresh eyes.

 

Content Planning &

Copywriting

Tell your story with impact.

Let's talk ideas.

 

Outsourced Marketing

Support

Flexible marketing support.

Enquire about retainer packages. 

 

Frequently Asked Questions

How long does it take to see results from your marketing services?

It depends on your goals and industry, but most clients start seeing signs of progress within a few months.
Marketing isn’t an overnight fix, it’s about staying consistent, adapting, and learning what works for your business.
We’ll help you keep the momentum going (and celebrate every milestone along the way).

Do you offer customizable marketing packages for small businesses?

Absolutely. Every business is different, and so are its needs.
We’ll tailor a package that fits your goals, stage of growth, and budget no unnecessary extras, no jargon.
Just practical, effective marketing designed to help you grow with confidence.

Can you support start up SME's with marketing?

Definitely. If you’re just starting out, we’ll help you build a solid marketing foundation. Defining your audience, shaping your message, and choosing the right channels for growth and visibility.
Oh, and we’ll be cheering on your first wins too!

Can you support me with a one off marketing project?

Yes, we can! Whether you need help with a specific campaign, website refresh, SEO project, or somebody to oversee a web redesign (who's got the time for that!), we’re happy to work on a project basis.
You’ll get the same level of care, strategy, and support without any long-term commitment.

What is the minimum retainer package?

Our retainers start from 5 hours per month.
We’ll agree on what matters most to your business and use that time to deliver consistent progress from campaign planning and content creation to marketing management and reporting.
Simple, flexible, and completely transparent.

Can you help me understand the results of my marketing?

Of course. We’ll break down the numbers in a way that actually makes sense.
Our monthly reports show you what’s working, what could improve, and where to focus next, so you always feel in control of your marketing.

What makes The Phoenix Factor different?

We don’t do jargon, fluff, or copy and paste jobs.
Our Define. Refine. Shine. approach gives you structure, clarity, and direction helping you focus on what actually drives results, not vanity metrics.
And yes, we’ll tell it like it is - in a nice way!

Do I need to have an existing marketing strategy before working with you?

Not at all. Whether you have a plan or are starting from scratch, we’ll meet you where you are.
Our first step is always about understanding your business, your goals, and what success looks like for you.

Are your services suitable for businesses without a marketing team?

Yes and that’s who we love working with.
We act as your outsourced marketing partner, giving you the guidance, consistency, and expertise of an in-house team.

Without the overheads or hiring headaches.

Can you train my team or help us upskill?

Of course. If your goal is to build confidence within your team or breathe new life into your strategy, we offer hands-on support and mentoring to help your team manage marketing long after our work together.
Think of it as us passing you the torch, so you can keep shining

What industries do you work with?

We work with a wide range of SME businesses in varying sectors.
If your business is open to collaboration and hungry for growth, we’ll fit right in.

What’s the first step to getting started?

It all starts with a conversation.
Book your free discovery call or request a Marketing Review Report.
From there, we’ll recommend the best next steps to help your business define, refine, and shine.

Contact us

Have a question or want to learn more about our services?

Fill out the form below and we'll get back to you as soon as possible.

About us

The Spark your marketing strategy needs.

The Phoenix Factor is about fresh perspective and bold transformation.

Rising from the ashes to shine brighter than before.